FAQ
WHAT IS YOUR RETURN POLICY?
At Critter Care and Comfort, we want you to be thrilled with your purchase. If you're not completely satisfied, you can return your item within 30 days for a full refund. The item must be unused and in its original packaging.
HOW LONG WILL IT TAKE TO GET MY ORDER?
We understand that you're excited to receive your order. We strive to process and ship orders within 1-2 business days. Once shipped, the delivery time will depend on your location and the shipping method selected.
DO YOU SHIP INTERNATIONALLY?
Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary depending on the destination. Please note that customs duties and taxes may apply, which will be the responsibility of the recipient.
WHAT ARE THE PAYMENT OPTIONS?
We accept various payment methods, including credit/debit cards, PayPal, and other secure payment gateways. Your payment information is encrypted and securely processed to ensure your financial data is protected.
HOW DO YOU SAVE MY DATA?
Protecting your data is our priority. We utilize advanced security measures and encryption protocols to safeguard your personal and payment information. Rest assured, your data is stored securely and handled with the utmost confidentiality.